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Tampilkan postingan dengan label English for Tourism. Tampilkan semua postingan
Tampilkan postingan dengan label English for Tourism. Tampilkan semua postingan
Jumat, 18 Februari 2011
IN A HOTEL
1. Making Hotel Reservation
Menelepon Hotel :
I would like to reserve a single room, please.
I want to book two double rooms for next week, please.
I’d like to reserve two single rooms, please.
Menanyakan Tarif Kamar
How much is the room rate per night, please?
May I know how much your room rate, please?
How much is it for a single room?
Menanyakan Diskon:
Is there any discount if I stay for a week?
Is there any discount if I reserve three double rooms?
Pajak:
Do tax and service charge already include in rooms rate?
Does this already include breakfast?
Menanyakan Data Lengkap:
May I have your full name, please?
May I have your address, please?
2. Checking In At The Hotel
My name is …….. I made a reservation last week.
My name is …… I have made a reservation for a single room.
Which room do you prefer? A room facing the sea or main street?
Do you prefer a room facing the sea?
I prefer a room with a view.
3. Ordering Meals in The Hotel
I’d like to order something for dinner, please
Is it possible for me to order something for dinner?
Do you have something special this evening?
Would you like to order some juice?
May I have your number, please?
May I have your room number, please?
4. Making Complaints in The Hotel
The bed is still unmade and the floor is also very dirty.
The two towels hanged in the bathroom were still wet.
I am very sorry.
We apologize for this inconvenience.
I’ll send a housekeeper to make up the room.
Our staff are coming soon to fix it.
5. Asking for Help in The Hotel
Can you help me to call a doctor?
The electricity doesn’t work. Can you tell somebody to fix it?
6. Paying Hotel Bills
I’m leaving at 11.30. Could you prepare for the hotel bills, please?
What is your room number, Sir?
This is the total amount and these are the breakdown of your bills.
Will you pay it cash or with traveler’s check?
I’ll pay it with a credit card.
I hope you enjoyed staying with us.
7. Checking Out at The Hotel
I’m leaving now and this is the key of my room.
I have to leave today.
May we meet again in this hotel next year.
We are very satisfied with your service.
Thank you. I hope you enjoyed staying with us.
Can you help me to call a taxi?
Kamis, 10 Februari 2011
The Foods of Bali
The staple food of Bali is white, polished rice. Nowadays cooked rice (nasi) is of the fast growing "green-revolution" variety found everywhere in Asia. The traditional Balinese rice (beras Bali) tastes better, but is restricted to a few areas and is now mainly used as a ritual food. Other, less frequently grown varieties, are red rice (beras barak), black rice (ketan injin), sticky rice (ketan) and a type of dry rice (padi gaga) grown in the mountains. Rice consumption averages 0.5 kilo per day.
Many local vegetables grow in a semi-wild state. These include the leaves of several trees and shrubs, varieties of beans (including soybeans), water spinach (kangkung), the bulbs and leaves of the cassava plant, sweet potatoes, maize, etc. ne flower and trunk of the banana tree, young jackfruits (nangka), breadfruits (sukun, timbul) and papayas may also be cooked as vegetables. Foreign vegetables such as cabbage and tomatoes are now commonly found also.
Though they form a major part of the diet, vegetables are considered low-status; high status foods are rice and meat. Because it expensive, however, meat is reserved for ritual occasions. Surprisingly, fish plays a relatively minor role as a source of protein. Though the seas surrounding Bali are rich, the Balinese are not avid fishermen, as the sea is considered dangerous and impure.
Some tourist restaurants present special Bali nights, featuring dishes such as suckling pig, a Balinese banquet favorite. Unless you are invited to dine with a local family, these special events may be your only way to sample the true Balinese cuisine. Almost every restaurant will serve nasi goreng (Indonesian fried rice with a fried egg on top) and mie goreng (fried noodles with egg). These basic dishes are generally the favorites amongst tourists and travellers.
Vegetarian versions may be requested. Another Indonesian favorite is satay (spicy marinaded thin slices of meat, threaded onto a skewer, barbecued, and served with a spicy peanut sauce). Satay ayam is chicken served in the same way.
The distinctive flavor of Balinese cuisine derives from a sambal condiment and spice mixtures. A standard mixture will include shallots, garlic, ginger, turmeric, galangal, cardamom and red peppers ground together in varying proportions depending on the recipe. A distinctive flavor is also imparted by strong-smelling shrimp paste (trasi) and chopped cekuh root.
The usual drink served with Balinese food is water or tea. Apart from this, there are three traditional alcoholic drinks - drops of which are sprinkled onto the earth during rituals to appease the bhuta or negative forces. Tuak (or sajeng) is a mild beer made from the juice of palm flowers. 'Me flower is tapped in the afternoon, the juice collected overnight in a suspended container, and the next morning it is fermented and ready to drink.
Arak or sajeng rateng ('straight sajeng') is 60 to 100 proof liquor distilled from palm or rice wine. It is basically colorless, but may have a slight tint from the addition of ginger, ginseng, turmeric or cloves. Brem is a sweet, mildly fermented wine made from red or white sticky rice. Yeast is added to the cooked rice, which is wrapped and after about a week liquid squeezed from it is ready to drink.
SOME OTHER COMMON FOODS:
1. BASE(Spice Pastes)
Balinese food gets its characteristic flavor from a blend of spices, herbs, roots and other savory ingredients, which are prepared in different ways. The basic seasonings (known as base – pronounced barseh – are sometimes finely chopped or sliced, other times pounded to a fine paste. Some spice pastes are made from raw ingredients, while for others, the ingredients are either steamed or roasted before pounding.
These spice pastes can be prepared in advanced and stored in a refrigerator for up to one week. They can also be divided into smaller quantities and deep-frozen. If you are using a mortar and pestle, grind the dry spices such as pepper and coriander first; then add the hardest ingredients, the roots such as laos and kencur. When these are finely ground, add the shallots and chilies, then finally soft ingredients such as shrimp paste.
If using a food processor, blend the dry spices first then add all other ingredients, except the oil.
Spice pastes keep refrigerated for up to two weeks, or spread finished spice paste in ice cube tray and freeze. Once frozen paste will keep easy up to 6 months.
2. BASE GEDE Basic Spice Paste)
INGREDIENTS:
300 gr large red chili halved, seeded and chopped
100 gr garlic, peeled and chopped
75 gr ginger, peeled and chopped
500 gr shallot, peeled and chopped
75 gr laos, peeled and chopped
100 gr kencur root, peeled and chopped
175 gr fresh turmeric, peeled and chopped
2½ tbsp dried shrimp paste, roasted
2½ tbsp coriander seed crushed
75 gr candlenut
1¼ tbsp black pepper corn crushed
2½ pinch nutmeg, freshly grated
8 cloves
150 ml coconut oil
250 water
¾ tbsp salt
PREPARATION:
Combine all ingredients except water in food processor and grind coarsely. Place in heavy sauce pan, add all remaining ingredients and cook over medium heat for approximately 60 minutes or until all water is evaporated and marinade changes to golden color.
Cool before using.
3. SAMBEL SERE TABIA (Fried Bird's Eye Chilies)
INGREDIENTS:
25 bird's eye chilies finely sliced
60 ml Coconut oil
1½ tsp dried shrimp paste
¼ tsp salt
PREPARATION:
Heat oil in saucepan until smoking hot. Crumble dried shrimp paste and combine with ¼ tsp salt.
Add chilies, shrimp paste and salt to the oil, stir over heat for 1 minute and then remove from heat and allow cool Store sauce in an airtight container for up to one week in refrigerator.
4. JUKUT KAKUL (Snail Soup)
OVERVIEW:
The French are not the only ones to have a liking for snails. The Balinese gather snails in the rice fields. But you can use the canned variety. Cucumber, zucchini or any other summer squash can be used instead of green papaya.
INGREDIENTS:
200 gr unripe green papaya
1 liter chicken stock
½ cup spice paste for seafood
1 stalk lemon grass bruised
2 salam leaves
1 tbsp oil
48 canned snails, washed and drained
1 tsp salt
Freshly ground black pepper
Fried shallots to garnish
PREPARATION:
Peel the papaya, cut in half lengthwise and remove the seeds, then cut it lengthwise in 4 or 6 slices. Cut crosswise into slices about 0.5 cm thick.
Combine stock, spice paste, lemon grass, salam leaves and oil in a large pot. Bring to boil, and then simmer for 5 minutes. Add papayas and simmer until almost tender. Add the snails and continue cooking until the papaya softens.
Season with salt and pepper to taste and garnish with fried shallots.
Helpful hint: If you do not care for snails. You can substitute 12 dried black Chinese mushroom. Washed and soaked I warm water for 20minutes. Add them together with the papaya to ensure they will be tender by the time the papaya is cooked.
taken from : "BaliGuide"
Jumat, 04 Februari 2011
Asking and Giving Direction
Asking for Directions
“Excuse Me”
"Excuse me. Do you know where the post office is?"
"Excuse me. Can you point me to the nearest gas station?"
"Excuse me. Can you give me quick directions to Tampak Siring ?
"Excuse me. Do you know how to get to the Shopping mall from here?"
"Excuse me. How do I get to Taman Ayun from here?“
"Excuse me. I'm looking for Gowa Lawah. I thought it was around here. Do you know where it is?"
"Excuse me. I'm looking for the post office. Do you know how to get there?“
"Excuse me. What is the best way to get to Ubud?"
Giving Directions
Vocabulary
Go straight on (until you come to …).
Turn back./Go back.
Turn left/right (into …-street).
Go along …
Cross …
Take the first/second road on the left/right
It's on the left/right.
Straight on
Opposite
near
next to
between
at the end (of)
on/at the corner
behind
in front of
(just) around the corner
traffic lights
crossroads, junction
signpost
Case Study
1……..at the next corner.
2. Then …….until you come to the traffic lights.
3. …………………there.
The post office is …… the cinema.
Jumat, 14 Januari 2011
A BRIEF VIEW ON GUIDING
SAMPLE SPEECH
Welcoming tourists
Describing the location
Introducing special events and offers
Offering advice
Closing remarks
1. WELCOMING TOURISTS
Hello everyone. My name is Blonto. On behalf of Sunari Tours I'd like to welcome you all to Tampak Siring. The bus ride to your hotel will take about fifteen minutes. Right now I'd like to take a minute to familiarize you with the area and discuss some brief safety precautions.
Firstly, I ask that you remain seated until we reach our destination and that you not eat or drink while on the bus. Secondly, please realize that it is against the law to get drunk in public. Enjoy your vacation, but do drink responsibly and do not drink and drive.
2. DESCRIBING THE LOCATION
Sukawati road-facing market located in_Gianyar Regency has a strategic position, as it is passed through during the tour to some destinations to the east. Sukawati art market is close to Celuk village, the center of gold & silversmiths. We can drop in after watching barong and Kris dance performance in the morning. It cans be accessed through bemo transport, tour bus or taxi.
3. INTRODUCING SPECIAL EVENTS AND OFFERS
I promise you are going to enjoy your stay here in Sukawati area . It is known for its art market that become 'a must see' place by tourists especially the local ones from Jakarta or other area in Java.
Huge number of small stalls occupied the two stories building offer a lot of cheap souvenirs. Almost any kind of Bali's souvenirs can be found in here either painting, woodcarving, clothes, temple umbrellas and other temple accessories, leather puppet, wind chime, jewelries and others. The souvenirs choices are has huge quantity and available in various choices.
4. OFFERING ADVICE
If you need to exchange your dollars into rupiahs, please use a bank or money exchange. We don't recommend exchanging your money at the hotel because you won't get a fair rate.
Some restaurants will accept American or Canadian money, but you are better off to exchange your money and pay with rupiah. Or, if you prefer, you can always use your credit cards.
Also, if you want to get around the city, or travel to Sukawati, we recommend that you take the motorcycle rather than a taxi. The bus costs about 200 rupiahs, and the rental can give you change if you don't have the exact amount.
If you do decide to take a taxi make sure that you negotiate a price before you go.
5. CLOSING REMARKS
We're going to be pulling up to the hotel in just a few minutes. Please sit back and enjoy the view of the ocean on the left hand side of the bus as we enter the town.
I ask that you remain in your seats until we have come to a complete stop. I Kapler will be meeting us at the bus to help you with your bags.
Please double check to make sure your bag has been taken off the bus.
On behalf of Sunari Tours, have a wonderful vacation in San Jose and I hope to see you tomorrow at the information session.
HOTEL FRONT OFFICE
A Hotel Office Manager
A hotel office manager is a liaison for all parts of a hotel.
A hotel front office manager is responsible for supervising all duties of the front desk. They are also a liaison for all interdepartmental communications, requiring excellent communication and leadership skills.
Education
Front office managers are often required to hold a college degree in hospitality or management. It is also possible to progress to this position gradually from lower levels of management without formal education.
Personal Qualities
Superior supervision
Multitasking
Decision making and
Time-management skills
Serve the customer complaints and queries in a pleasant and level-headed manner.
Responsibilities
All operations of the front desk and guest services, including :
The concierge,
Transport and luggage services.
The management of front office personnel such as staff training and shift scheduling.
Benefits
Hotel front office managers typically receive health insurance and retirement benefits.
The average salary in the United States is $57,303 per year, as of October 2009.
Considerations
Hotel management can be a stressful, fast-paced environment.
Front office managers might be required to work irregular hours or remain on call to work at short notice.
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